1. ABOUT THESE TERMS OF USE
1.1. These terms of use (T&Cs) govern your use of the Hire That mobile application and its website (Platform) and form a binding contractual agreement between you, the user of the Platform and us, Hire That Pty Ltd ACN 659 917 834 (Hire That). In these T&Cs, "we" "us" and "our" refers to Hire That.
1.2. By using the Platform, you acknowledge and agree that you have had sufficient chance to read and understand the T&Cs and you agree to be bound by them. If you do not agree to the T&Cs, you should not use the Platform.
1.3. We reserve the right to update, amend, change or replace any part of the T&Cs at any time and your use of the Platform following any amendments will represent your agreement to be bound by the amended T&Cs. We recommend you read the T&Cs each time you access the Platform so you are familiar with the most current version of the T&Cs.

2. ABOUT OUR SERVICES
We own, run and carry on the business of providing an online platform, being the Platform, which brings together those that are seeking to lease out goods that they own (Lenders) and those that are seeking to hire goods from Lenders (Renters).

3. TERMS AND CONDITIONS THAT APPLIES TO YOU

3.1. If you are a Lender, these T&Cs and the Lender Terms & Conditions will apply.
3.2. If you are a Renter, these T&Cs and the Renter Terms & Conditions will Apply.

4. ACCOUNT USERS
4.1. To access and use parts of the Platform, you will need to register with us and set up an account with your mobile phone number and a password (Account). The mobile phone number you register with must be your mobile phone number, and you are solely responsible for maintaining the confidentiality of your password. An OTP message will be sent to your mobile phone number to verify that your correct mobile phone number is registered for your Account.
4.2. We reserve the right to terminate your Account registration at any time if you breach the T&Cs.

5. YOUR USE OF THE PLATFORM
5.1. We grant you a non-exclusive, worldwide, non-transferable licence to use the Platform in accordance with the terms and conditions set out in these T&Cs.
5.2. Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this Platform without our prior written permission.
5.3. While using our Platform, you will not:
(a) add any content to the Platform:
(i) unless you hold all necessary rights, licences and consents to do so;
(ii) that would cause you or us to breach any law, regulation, rule, code or other legal obligation;
(iii) that is or could reasonably be considered to be obscene, inappropriate, defamatory, disparaging, indecent, seditious, offensive, pornographic, threatening, abusive, liable to incite racial hatred, discriminatory, blasphemous, in breach of confidence or in breach of privacy;
(iv) that would bring us, or the Platform, into disrepute; or
(v) that infringes the intellectual property or other rights of any person;
(b) fail to deliver payment for items leased by you, unless the Lender has materially changed the item's description after you leased the good, a clear typographical error is made or you cannot authenticate the Lender's identity;
(c) circumvent or manipulate our fee structure, the billing process, or fees owed to us;
(d) take any action that may undermine the feedback or ratings systems (such as displaying, importing or exporting feedback information or using it for purposes unrelated to us);
(e) distribute or post spam, unsolicited or bulk electronic communications, chain letters or pyramid schemes;
(f) harvest or otherwise collect information about users, including email addresses, without their consent; and/or
(g) post an ad with the intention to profit from a natural disaster, health or public safety concern, or tragic event.
5.4. You acknowledge and agree that:
(a) we retain complete editorial control over the Platform and may alter, amend or cease the operation of the Platform at any time in our sole discretion; and
(b) the Platform will not operate on a continuous basis, and may be unavailable from time to time (including for maintenance purposes).
5.5. Every effort is made to keep the Platform up and running smoothly. However, we take no responsibility for, and will not be liable for, the Platform being temporarily unavailable due to technical issues beyond our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising, directly or indirectly, out of your use of or your inability to use our Platform.
5.6. The Platform contains links to other websites as well as content added by people other than us. We do not endorse, sponsor or approve any such user generated content or any content available on any linked website.
5.7. While we strive to maintain a safe leasing environment you accept that there are unfortunately sometimes risks when leasing online and using our Platform, including dealing with underage or fraudulent persons. You will not hold us responsible for other users' content, actions or inactions, items they list or their destruction of allegedly fake items. You acknowledge that we are not a merchant. Instead, our Platform is a venue to allow anyone (including commercial and non-commercial Lenders) to offer, lease, and use just about anything, at any time, from anywhere. We are not a party to the transaction between Lenders and Renters. We have no control over and do not guarantee the quality, safety or legality of items advertised, the truth or accuracy of users' content or listings, the ability of Lenders to leasing items, the ability of Renters to pay for items or that a Renter or Lender will actually complete a transaction or return an item following a lease. You alone, and not Hire That, are responsible for ensuring that your listing and leasing and any other activities conducted on our Platform are lawful. You must ensure that you comply with all Applicable laws. You must also ensure that you strictly comply with these T&Cs and any other terms and conditions that form part of this arrangement.
5.8. You accept all risks and responsibility for all loss, damage, costs and other consequences resulting from using the Platform or the material on or accessible through the Platform.

6. FEES AND SERVICES
6.1. Fees for opening an account with Hire That
Opening an Account with Hire That is free (unless otherwise specified).
6.2. Fees for Renters
We will not charge you a fee for seeking goods to lease on the Platform.
6.3. Fee for Lenders
(a) We will charge you a fee for using our services if you are an Lender. Please refer to the Applicable Lender Terms & Conditions.
(b) When you list an item or use a service that has a fee, you have an opportunity to review and accept the fees that you will be charged.
(c) We may change our listing fees from time to time by posting the changes on the Platform 14 days in advance, but with no advance notice required for temporary promotions, new services, or any changes that result in the reduction of fees.
(d) Unless otherwise stated, all fees are quoted in Australian Dollars. You are responsible for paying all fees and Applicable taxes associated with our Platform your use of our services in a timely manner with a valid payment method. If your payment method fails or your payment is past due, we (or one of our affiliates) may collect amounts owed using other collection mechanisms, including charging other payment methods on file with us, retaining collection agencies and legal counsel, using any credits on your account. In addition, you will be subject to late fees. In the event that your payment method fails or your payment is past due, we may also limit or suspend the services which Hire That provides to you, including by not displaying your listings.

7. WARRANTIES
7.1. You represent and warrant to us that:
(a) you have the legal capacity to enter these T&Cs; and
(b) you have abided by the T&Cs and any other Applicable terms and conditions relating to your use of the Platform.

8. KEEPING THE COMMUNITY SAFE
8.1. We and our community work together to keep the Platform working properly and the community safe. Please report any problems, offensive content and policy breaches to us using the reporting system. This includes any breaches of our Review Policy, which must be complied with when providing feedback on the Platform.
8.2. You are solely responsible for all information that you give to Hire That and any consequences that may result from your posts.
8.3. We can at our discretion:
(a) refuse, delete or take down content that we think is inappropriate or breaching these T&Cs;
(b) restrict a user’s usage of the Platform either temporarily or permanently; or
(c) refuse a user’s registration.
8.4. Without limiting other remedies, we may issue warnings, limit or terminate our services, remove hosted content and take technical and legal steps to keep users off the Platform if we think that they are creating problems or acting inconsistently with the letter or spirit of our policies. However, whether we take any of these steps, we don’t accept any liability for monitoring the Platform or for unauthorized or unlawful content on the Platform or use of the Platform by users. You also accept that we are not under any obligation to monitor any data or content which is submitted to or available on the Platform.

9. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
9.1. The Platform is provided “as is” and “as available”. You agree not to hold us responsible for things other users post or do. As most of the content on the Platform comes from other users, we do not guarantee the accuracy of postings or user communications or the quality, safety, or legality of what is offered.
9.2. We cannot guarantee continuous or secure access to our Platform. While we will use reasonable efforts to maintain an uninterrupted service, we cannot guarantee this and, to the extent permitted by law, we do not give any promises or warranties (whether express or implied) about the availability of our Platform or that the Platform will be uninterrupted or error-free. Notification functionality in the Platform may not occur in real time. That functionality is subject to delays beyond our control, including without limitation, delays or latency due to your physical location or your wireless data service provider’s network.
9.3. We are not responsible if information made available on this Platform is not accurate, complete or current. The material on this Platform is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Platform is at your own risk. You need to make your own enquiries to determine if the information or products are Appropriate for your intended use.
9.4. This Platform may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Platform at any time, but we have no obligation to update any information on our Platform. You agree that it is your responsibility to monitor changes to our Platform.

10. Intellectual property rights and user comments
10.1. The copyright to all content on this Platform including applets, graphics, images, layouts, videos and text belongs to us or we have a licence to use those materials.
10.2. All trademarks, brands and logos which are used on this Platform are either owned by us or we have a licence to use them.
10.3. Nothing in these T&Cs constitutes a transfer of any intellectual property rights. You acknowledge and agree that, as between you and us, we own all intellectual property rights in the Platform.
10.4. By posting or adding any content onto the Platform, you grant us a perpetual, non-exclusive, royalty-free, irrevocable, worldwide and transferable right and licence to use that content in any way (including, without limitation, by reproducing, changing, and communicating the content to the public) and permit us to authorise any other person to do the same thing. This licence will survive any termination of these T&Cs.
10.5. You consent to any act or omission which would otherwise constitute an infringement of your moral rights, and if you add any content in which any third party has moral rights, you must also ensure that the third party also consents in the same manner.
10.6. You represent and warrant to us that you have all necessary rights to grant the licences and consents set out in this section of the T&Cs.
10.7. The Platform may contain robot exclusion headers. Much of the information on the Platform is updated on a real-time basis and is proprietary or is licensed to us by our users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the Platform for any purpose without our express written permission.

11. DISCLAIMERS
11.1. General disclaimer
To the extent permitted by law, any condition or warranty which would otherwise be implied into the T&Cs is excluded.
11.2. Specific disclaimer(s)
(a) The Competition and Consumer Act 2010 and similar State and Territory legislation in Australia may confer rights, guarantees and remedies on you in relation to the provision by us of goods or services on the Platform, which cannot be excluded, restricted or modified. If such legislation Applies, to the extent possible:
(i) we do not exclude these rights but do exclude all other conditions and warranties implied by custom, law or statute (including but not limited to implied warranties of merchantability and fitness for any particular purpose);
(ii) we limit our liability in respect of any claim to, at our option to the following:
a. in the case of services supplied or offered by us, which are not of a kind ordinarily acquired for personal, domestic or household use or consumption (i) the supply of the services again; or (ii) the payment of the cost of having services supplied again; and
b. in the case of goods supplied or offered by us, which are not of a kind ordinarily acquired for personal, domestic or household use or consumption (a) the replacement of the goods or the supply of equivalent goods; (b) the repair of such goods; (c) the payment of the cost of the replacing the goods or of acquiring equivalent goods; or (d) the payment of the cost of having the goods repaired.
(b) We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this Platform or a linked website. You must take your own precautions to ensure that whatever you select for your use from this Platform is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems. We do not warrant that your access to the Platform will be uninterrupted or error free or that any defects will be corrected.

12. LIMITATION OF LIABILITY
12.1. If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint venturers and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
12.2. To the full extent permitted by law, we exclude all liability (including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever) in respect of:
(a) loss of data, interruption of business or any consequential or incidental damages;
(b) access to, or use of this Platform, or delay or inability to use this Platform, or any information contained in this Platform;
(c) the availability and utility of products and services;
(d) the availability or accuracy of the Platform or third party websites (including Commercial Lender websites that are linked from our Platform); or
(e) any breach of any third party intellectual property rights.

13. INDEMNITY
13.1. You agree to indemnify, defend and hold harmless Hire That and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal’ fees, made by any third-party due to or arising out of your breach of the T&Cs or the documents they incorporate by reference, or your violation of any law or the rights of a third-party except where such loss arises from our fraud, negligence or wilful misconduct.
13.2. You acknowledge that your liability with respect to the indemnification provided by you in this agreement cannot be apportioned to any other party and that legislation regarding proportionate liability will not Apply to a claim by us under the above indemnity or otherwise with respect to this agreement.

14. LEGAL AND FINANCIAL ADVICE
You acknowledge and agree that you have the opportunity to obtain independent legal and financial advice from Appropriately qualified professional advisers and that you take into account your personal objectives, financial situation and needs before offering or leasing an item via our Platform.

15. SECURE PAYMENT
15.1. We have engaged a third party payment system provider (Payment Processor) to secure all payments made through the Platform.
15.2. All customer card information is securely submitted and processed entirely on our Payment Processor’s systems. We and our staff cannot access, view, process or store sensitive cardholder data (such as credit card numbers, PIN codes or CVV codes). Card details are encrypted by the customer’s browser before they are sent to our Payment Processor’s systems, and are never exposed in clear-text.
15.3. By using the Payment Processor, you confirm that you have read and agree to the terms and conditions Applying to the Payment Processor’s payment system, which will be made available to you by the Payment Processor when you upload your payment details.

16. PRIVACY
16.1. We are committed to protecting your privacy as an online visitor to our Platform. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy for further information – particularly around how your personal information is collected, used, and disclosed when you visit, make or attempt to lease a good on the Platform. Please note that we may disclose your personal information to counterparties in connection with any leasing arrangement that you enter into through our Platform.
16.2. We undertake to take all due care with any information which you may provide to us when accessing our Platform. However, we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

17. STORAGE AND SECURITY OF YOUR INFORMATION
17.1. We receive and store information you enter on our Platform or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process services and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.
17.2. We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our Platform and information in the form of a newsletter. This will only Apply if you have registered or subscribed to such publications by registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.
17.3. Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have leased or to protect our copyright, trademarks and other legal rights.
17.4. We will use all reasonable means to protect the confidentiality of your personal information while in our possession or control. We will not knowingly share any of your personal information with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to privacy laws. Please contact us if you require specific details.
17.5. Any non-personal information, communications and material you send to this Platform or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

18. BREACH
18.1. Without limiting other remedies available to us at law, in equity or under these T&Cs, we may, without notice to you and in our sole discretion (which shall be exercised reasonably, having regard to the circumstances), delay listing your item, delete your listing, issue you a warning, restrict your activities through our Platform (including but not limited to leasing and posting activities), temporarily suspend, indefinitely suspend or terminate your account and refuse to provide our services to you, or require you to pay additional fees if:
(a) you have, or we believe that you have, breached these T&Cs (which includes any other additional terms and conditions referred to in these T&Cs);
(b) we are unable to verify or authenticate any information you provide to us;
(c) we believe that your actions may cause loss or damage to or otherwise unlawfully harm you, our users, third parties or us, our related bodies corporate or affiliates, our directors, employees or agents; or
(d) if we reasonably believe that any of your information (which includes an item listed on the Platform) is inappropriate or of an offensive nature.

19. TERMINATION
19.1. Our agreement with you will terminate automatically if, for any reason, we cease to operate the Platform.
19.2. We may otherwise terminate our agreement with you immediately, on notice to you, if you have breached these T&Cs in any way.

20. GENERAL PROVISIONS
20.1. Entire agreement
This agreement constitutes the entire agreement between the parties and supersedes any prior conduct, arrangement, agreement or understanding in relation to its subject matter.
20.2. Further assurances
Each party must promptly do all things necessary in order to give effect to this agreement, including executing and delivering documents.
20.3. Severability
If a provision in this agreement is unenforceable or invalid in any jurisdiction, it will be ineffective in that jurisdiction to the extent that it is unenforceable or invalid. No provision in this agreement will otherwise be affected in any jurisdiction.
20.4. Consent to use of electronic communications
The parties to this agreement consent to the use of electronic communications as a means of communicating about this agreement and the matters contained within it.
20.5. Notices
(a) A notice or other communication to or by a party under this agreement:
(b) must be in writing;
(c) must be delivered by email to:
(i) in the case of Hire That, to info@hirethat.com.au;
(ii) in the case of you, to your current email address that we hold in our records;
(d) subject to paragraph (d), is deemed to be effective one Business Day after the date shown on the email of the sender, unless:
(i) the sender receives an automated notification that the email has not been received by the intended recipient, in which case the notice is deemed to not have been served at the time of sending; or
(ii) receipt is acknowledged by the recipient sooner than one Business Day, in which case the notice is deemed to have been served at the time the receipt is acknowledged;
(e) if delivered or received on a day which is not a Business Day, it is taken to have been delivered or received on the following Business Day and, if delivered or received after 4:00pm (addressee’s time), then notice is taken to have occurred at 9:00am on the following Business Day.
20.6. No merger
Unless provided to the contrary in this agreement, the rights and obligations of the parties under this agreement do not merge on completion and will survive after completion.
20.7. Waivers
A waiver of a right, power or remedy must be in writing and signed by the party giving the waiver. Any failure or delay by any party to exercise any power or right or rely on a remedy under this agreement does not operate as a waiver of that power, right or remedy.
20.8. Governing law
The laws of Queensland govern this agreement.
20.9. Jurisdiction
Each party submits to the non-exclusive jurisdiction of the courts exercising jurisdiction in Queensland and waives any right to claim that those courts are an inconvenient forum.

HireThat - Terms Of Use

These Lender Terms & Conditions (Lender T&Cs) will apply to you if you are a customer of Hire That Pty Ltd ACN 659 917 834 (Hire That) and you are seeking to advertise Goods for lease on the Hire That mobile application and its website (Platform).
In these T&Cs, "we" "us" and "our" refers to Hire That.

1. BACKGROUND
1.1. We own, run and carry on the business of providing an online platform, being the Platform:
(a) which connects:
(i) those that are seeking to lease out Goods that they own (Lenders); and
(ii) those that are seeking to hire Goods from Lenders (Renters),
(b) through which Lenders may create listings for Goods that are advertised on the Platform and Renters may learn about, negotiate and lease those goods directly from Lenders.
1.2. Under this arrangement, Hire That:
(a) acts as an agent for Lenders by listing their Goods on its Platform in exchange for a Listing Fee (Listing Services);
(b) offers the ability for Lenders to advertise and market their Goods on its Platform in exchange for an Advertising Fee (Advertising Services)
(c) acts as an intermediary for Lenders and Renters to transact and is not considered a party to any Leasing Arrangement between a Lender and Renters; and
(d) is not an insurer, property or real estate broker.
1.3. By using the Services through the Platform, you acknowledge and agree that you have had entered into a binding agreement with us comprising:
(a) these Lender T&Cs;
(b) the Terms of Use (T&Cs); and
(c) any other terms, documents or policies provided or adopted by us and provided or notified to the Lender prior to or at the time the Lender uses the Services or the Platform generally,
(collectively this Agreement). You must comply with this Agreement at all times while using the Services and the Platform generally.
1.4. We may change the terms of this Agreement at any time by giving you notice by email or posting changes to the Platform. Your use of the Platform following any amendments will represent your agreement to be bound by the amended Agreement. We recommend you read this Agreement each time you access the Platform so you are familiar with the most current version of this Agreement. You may obtain the latest version of this Agreement from us or from the Platform.
1.5. You should read the current version of this Agreement carefully and let us know if you do not understand any aspect of it before you commence using the Services or the Platform.
1.6. If you do not agree to this Agreement, you must not use the Services or continue to access the Platform.
1.7. If you are in the business of leasing out Goods, you acknowledge and agree that:
(a) you will be obliged to comply with this Agreement and our policies (i.e., whether or not your own terms and conditions that you ordinarily use as part of your business apply); and
(b) you will be obliged to comply with any statutory requirements in relation to any Leasing Arrangements or associated dealings on the Platform (for example, you must comply with any Australian Consumer Guarantees).

2. CONTRACTUAL RELATIONSHIP
2.1. Terms governing this Agreement
(a) We will provide the Services to you in accordance with this Agreement.
(b) Subject to your compliance with this Agreement, we will publish Listings on the Platform for your Good(s) that are available for lease in exchange for your payment of our fees (see clause 9 for more information about our fees).
2.2. Previous agreements
This Agreement replaces all previous agreements (whether verbal, written, or otherwise) between the parties relating to the Services.
2.3. Independent contractor
You are an independent contractor, and you are not an employee or general agent of ours. You are solely responsible for any payment of income tax, superannuation, payroll tax and any other administrative or operational function in relation to running your business or your relationship with us.

3. ACCOUNT USERS AND MEMBER PROFILES
3.1. Registering an account
(a) To use the Services and other parts of the Platform, you must register with us and set up an account with your mobile phone number and a password (Account). The mobile phone number you register with must be your mobile phone number, and you are solely responsible for maintaining the confidentiality of your password. An OTP message will be sent to your mobile phone number to verify that your correct mobile phone number is registered for your Account.
(b) You are solely responsible for all activities that happen under your Account and you must promptly notify us of any unauthorised use of your Account.
(c) You may not have more than one (1) active Account. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. We reserve the right to suspend or terminate your Account and your access to the Platform and the Services if you create more than one (1) Account or if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete.
(d) When you create an Account, we may require you to verify your identity.
(e) You agree to provide any information we may reasonably require providing you with the Services (for example, your bank account details for us to pay any monies owing to you) in a timely fashion.
(f) We may accept or reject any request for your Account registration at our sole discretion.
(g) We reserve the right to terminate your Account registration at any time if you breach this Agreement.
3.2. Member profiles
(a) We will create an account profile for you using the information that you provide to us when you register your Account or by any other method (Account Profile). This Account Profile is accessible to you via the private section of the Platform. Some information from your Account Profile, such as your profile photo, first name, contact details and reviews, may be made available to other users (including Renters, other Lenders and other non-member visitors of the Platform).
(b) You are responsible for updating and maintaining the accuracy of your own Account Profile on the Platform. You must ensure that any information posted in your Account Profile is correct and complete and not misleading.
(c) You warrant that any text, images or other content that would constitute intellectual property of any nature (Materials) that you include in your Account Profile or otherwise provide to us does not infringe on the intellectual property rights of any third party. You grant us a non-exclusive, irrevocable, worldwide, perpetual and royalty-free licence to use any Materials that you produce or provide, for the purpose of operating and marketing the Services, your Listings and the Platform generally.

4. LISTING YOUR GOODS ON THE PLATFORM
4.1. Listings will be made publicly available via the Platform and Renters will be able to lease your Good(s) via the Platform based upon the information provided in your Listing.
4.2. In order to list any Good as available for lease on the Platform, you must create a Listing for the particular Good that includes (Listing Requirements):
(a) a detailed description of the Good including its current condition and existing defects;
(b) information and specifications (if applicable) about the Good including any registration details for the Good;
(c) any specific conditions for the leasing of the Good (if applicable) – for example:
(i) collection and drop-off times/ location;
(ii) whether the Renters requires a licence to operate or lease the particular Good – if this option is selected, you must request and obtain evidence that the Renters holds a valid and appropriate licence. In addition, you must independently verify this information by taking a photograph of the licence and satisfying yourself as to its authenticity before you hand over the Good to the Renters. We will not under any circumstances be liable for any loss or damage resulting from or arising in connection with your failure to collect this information/ evidence or any errors, inaccuracies or misrepresentations in this information;
(d) photographs showing all aspects and angles of the Good;
(e) a Listing Price that reasonably reflects the market price for leasing that Good; and
(f) the availability of the Good.
4.3. The Listing Requirements must be accurate, complete, up-to-date and truthful to the best of your knowledge and belief and must not otherwise misrepresent the standard and/or condition of the Good. Accordingly, you must regularly review the Listing Requirements to ensure they are accurate.
4.4. Whilst we may makes certain tools available to you to help you to make informed decisions about how to price your Good, what information to include in your Listings Requirements or which Renters are highly rated, you acknowledge and agree that you are responsible for your own acts and omissions
4.5. A separate Listing will be required for each Good that you intend to make available for lease on the Platform.
4.6. In the event that the Good becomes unavailable for any reason, you agree to remove or suspend the Listing as soon as reasonably practicable.
4.7. We may, from time to time and acting reasonably, direct you to amend some or all of your Listings on the Platform, which may include a direction to add more information or additional photographs. You agree to comply with any such directions. Despite this, you acknowledge and agree that you are responsible for any and all Listings you post. Accordingly, you represent and warrant that any Listing you post and the leasing of, or Renters’ use of, a Good in a Listing you post:
(a) will not breach any agreements you have entered into with any third parties; and
(b) will:
(i) be in compliance with all applicable laws, tax requirements, and rules and regulations that may apply to any Good included in a Listing you post, including, but not limited to, zoning laws and laws governing rentals of vehicles, residential and other properties; and
(ii) not conflict with the rights of third parties.
(c) Please note that we assume no responsibility for your compliance with any agreements with or duties to third parties, applicable laws, rules and regulations. We reserve the right, at any time and without prior notice, to remove or disable access to any Listing for any reason, including Listings that we, in our sole discretion, considers to be objectionable for any reason, in violation of this Agreement or our then-current policies available on the Platform, or otherwise harmful to the Platform.
4.8. You will be responsible for determining the Listing Price that will appear on each of your Listings on the Platform.
4.9. Hire That is the provider of the Platform only. You acknowledge that we:
(a) do not own, create, offer, lease, use, provide, control, manage, offer, deliver, or supply any Goods for lease. You are responsible for your Goods, and the information provided in each of your Listings published on the Platform;
(b) have been appointed by you as your limited agent solely for the purpose of:
(i) marketing and promoting the leasing of your Goods; and
(ii) accepting, on your behalf, payments from Renters of such amounts pursuant to your Leasing Arrangements,
and we have accepted that appointment; and
(c) do not act as an insurer or as your contracting agent. If Renters requests to lease one of your Goods, any agreement you enter into with such Renters is between you and the Renters and we are not a party to it.
4.10. You must cooperate with us in all reasonable respects in connection with the provision of the Services.
4.11. Unless otherwise specified by us in writing, we do not guarantee any particular placement or position for any of your Goods that are advertised on the Platform. You acknowledge that we have total control over the content, look and layout of the Platform and any associated marketing materials.

5. THE LEASING PROCESS
5.1. Receiving a leasing request from a Renters
Upon first receiving a request from a Renters to lease a Good that is listed on the Platform, you must consider the request:
(a) in a timely fashion;
(b) in good faith; and
(c) assess whether they are suitable to lease the Good.
5.2. Rejecting a request to lease a Good
You may reject the Renters’ request to lease a Good only if the Good is unavailable for leasing. If a request is rejected, no fees will be charged to either party.
5.3. Accepting a request to lease a Good
(a) Upon confirmation that you and a Renters have agreed to proceed with a Leasing Arrangement, we will (through our third party payment processor) collect the Agreed Leasing Fee from the Renters.
(b) You will receive a notification through the Platform once we have collected the Agreed Leasing Fee from the Renters. You must not proceed with the Leasing Arrangement until you have received this notification from us because you may not be paid.
5.4. Authority to disclose contact details
Such that the Renter may contact you to commence the Leasing Arrangement, you irrevocably authorise us to disclose your contact details to the Renter upon acceptance of the Renter’s request to Lease a Good and the Agreed Lease Fee being paid.
5.5. Commencement of Leasing Arrangement
Upon receipt of the notification at clause 5.3 from us, you must:
(a) agree with the Renters to meet at a mutually acceptable location for the Leasing Arrangement to commence;
(b) inspect the Good, take time-stamped photographs of it immediately prior to providing it to the Renters and retain these photographs. Failure to do so may mean that you may be liable for any Damage and Loss to the Good, even if that Damage and Loss may have occurred after you gave possession of the Good to the Renters;
(c) conduct an inventory review (if applicable);
(d) explain to the Renters the safe use, operation and handling of the Good; and
(e) obtain any evidence of the Renters’ licence if they are required to have one to operate or use the Good.
5.6. Your obligations during the Leasing Arrangement
(a) During the Leasing Arrangement, you must be reasonably available to:
(i) assist the Renters by answering any questions and resolving any issues or faults that have arisen during the Leasing Arrangement; and
(ii) consider, accept or reject a request from the Renters for an extension of a Leasing Arrangement (see clause 5.7 for further information).
(b) If you will not be contactable during a Leasing Arrangement, then you must:
(i) provide the Renters with the mobile phone number and email address of a person who is responsible for your Good (Your nominated representative); or
(ii) ensure that your Good is not made available for leasing during that time.
5.7. Extension to a Leasing Arrangement
(a) If, during the Leasing Arrangement, the Renters would like to extend the Leasing Arrangement, they must submit a new request to lease the Good for the additional period through the Platform (ie restart the process outlined in this clause 5) before the scheduled end of the initial Leasing Arrangement. This new request, if accepted, will be considered a separate Leasing Arrangement for the purposes of this Agreement.
(b) This separate Leasing Arrangement will be subject to:
(i) the Renters complying with any particular requirements you stipulate (for example, returning the Good to you for inspection before the separate Leasing Arrangement can commence). However, you must ensure that any such requirements are satisfied before you accept the request;
(ii) you accepting the Renters’s request to enter into a separate Leasing Arrangement for the extended period;
(iii) the Renters paying to us the additional Agreed Leasing Fee associated with this separate Leasing Arrangement; and
(iv) us providing you and the Renters with confirmation that we hold the additional Agreed Leasing Fee (collected from the Renters) associated with this separate Leasing Arrangement.
(c) You may reject or accept the extension request at your sole discretion, but must do so in a timely manner.
(d) If the requirements in clause 5.7(b) are not satisfied, the Renters’ request will be considered rejected and you must retake possession of the Good as required by clause 5.8 below.
5.8. Retaking possession of the Good following the completion of the Leasing Arrangement
(a) At the end of the Leasing Arrangement, you must:
(i) ensure that you are available to re-take possession of the Good from the Renters at the previously agreed upon time and location (these details will be noted in your Leasing Arrangement details on the Platform);
(ii) promptly record on the Platform the date and time that the Good was returned, failing which the return date and time will be deemed to have occurred at the scheduled end of the Leasing Arrangement (these details will be noted in your Leasing Arrangement details on the Platform);

Note: The return date and time that you are required to record on the Platform under this sub-clause (or if you have failed to do this, the scheduled end of the Leasing Arrangement) will hereafter be referred to as the Completion Date.
(iii) inspect the Good, take time-stamped photographs of it immediately upon its return by the Renters and retain these photographs. Failure to do so may mean that you are liable for, any Damage and Loss to the Good, even if that Damage and Loss may have occurred before you re-took possession of the Good;
(iv) review the inventory for any missing items (if applicable); and
(v) inspect the Good and:
a. report to us any Damage and Loss to the Good that you identify; and/or
b. submit photographs of any new Damage and Loss you find, within 5 Business Days of the Completion Date of the Leasing Arrangement, unless it is not possible for you to have identified any particular Damage and Loss in that time period. Failure to do so within this time period will have the effect that you will be liable for any Damage and Loss even if that Damage and Loss may have occurred before you re-took possession of the Good. Any dispute between you and a Renters in relation to the Damage and Loss caused to the Good will be dealt with in accordance with our Dispute Resolution Policy.
(b) If the Renters fails to return the Good within 24 hours after the scheduled end of the Leasing Arrangement, this will be taken to be theft of the Good and you may:
(i) report the Good as stolen; and/or
(ii) take steps to locate, recover and repossess the Good, or engage a third party to recover the Good, without further notice to the Renters.
Please notify us (for information purposes only) prior to taking any of the above steps.
5.9. Payments following the completion of the Leasing Arrangement
(a) We will (no less than 6 Business Days after the Completion Date):
(i) pay the Agreed Leasing Fee (less the Commission and any other fees) to you unless:
a. we have been notified within 5 Business Days of the Completion Date that there is an ongoing dispute between you and the Renters;
b. you have not provided us with your bank account details to make this payment to you; or
c. you have otherwise breached your obligations under this Agreement.
(b) In relation to the payment of Agreed Leasing Fee, you acknowledge that payments may take some time to land in your account, depending on your financial institution and when you provide us with your bank account details.

6. LIABILITY FOR DAMAGE AND LOSS TO A GOOD
6.1. Under any Leasing Arrangement between you and a Renters, the Renters will be liable for any Damage and Loss caused to the Good during the term of the Leasing Arrangement, subject to both you and the Renters:
(a) (if you and the Renters can agree to the Damage and Loss caused during the Leasing Arrangement) agreeing to the nature of the Damage and Loss that was caused by the Renters during the Leasing Arrangement; or
(b) (if you and the Renters cannot agree to the Damage and Loss caused during the Leasing Arrangement) providing us with your evidence (generally in the form of comparison between time-stamped photographs taken immediately before and following the completion of the Leasing Arrangement) so that we can make an assessment of the Damage and Loss and any associated liability. Both you and the Renters agree to be bound by our decision following this assessment, which will be handled in accordance with our Dispute Resolution Policy.
6.2. You will be deemed to be in possession of the Good for all times other than when a Renters is in possession of the Good.
6.3. You acknowledge and agree that any legal claim or remedy that you seek to make or obtain under a Leasing Arrangement, or for actions or omissions of Renters or third parties will be limited to the particular Renters or third party and you agree not to attempt to claim against or impose liability on or seek any legal remedy from us with respect to such actions or omissions. If you have a dispute with or claim against one or more Renters or third parties (for example, where your Good is subject to Damage and Loss), you release us (and our officers, directors, agents, and employees) from liability (howsoever arising, whether under contract, tort, stature or otherwise) in any way connected with such disputes or claims unless that claim, loss, cost or expense is a direct result of our negligence or breach of this Agreement.

7. LIABILITY FOR INFRINGEMENTS, TOLLS OR OTHER FINES
7.1. A Renters will be responsible for any Infringement Notice, Tolls, fine or charge (both monetary and non-monetary) that are incurred during a Leasing Arrangement for a particular Good unless you have contributed to these matters (for example, if the Infringement Notice was issued because your Good was not registered as required under any law).
7.2. If you receive an Infringement Notice, Toll, fine or charge (both monetary or non-monetary) that you believe is the responsibility of a Renters, you should promptly notify the Renters and cooperate with them to ensure the Infringement Notice, Toll, fine or charge is assigned to the appropriate Renters for resolution.
7.3. If you dispute your liability for an Infringement Notice, Toll, fine or charge, then you may raise the dispute with us and we will deal with it in accordance with the Dispute Resolution Policy.

8. HIRE THAT FEES
8.1. By using the Listing Services and the Platform, you authorise us to deduct the Listing Fee from the Agreed Leasing Fee associated which each Leasing Arrangement that you enter through the Platform.
8.2. By using the Advertising Services, you agree to pay to us the Advertising Fee in accordance with the tax invoice that we issue to you.

9. YOUR DUTIES
9.1. Standard of the Goods
You must ensure that the Goods listed on the Platform are:
(a) maintained, serviced and repaired in accordance with any manufacturer’s or industry standards, as well as any applicable law;
(b) accurately described in any Listings;
(c) compliant with and meet any extra promises made about performance, condition and quality of the Goods;
(d) fit for its intended purpose, clean, in good operating condition, and (where applicable) and roadworthy at all times;
(e) (where applicable) registered in the state or territory in which it is made available for leasing;
(f) not and have not been altered in any way that materially changes the performance, appearance or purpose of the Good, except with our written permission;
(g) in compliance with all applicable laws and regulations in Australia or any part of Australia in which the Goods will be used; and
(h) covered by an appropriate insurance policy that is acceptable to you and/or required under any applicable law, noting that you will ultimately be responsible for determining the adequacy of any insurance you put in place for the Good that you have listed on the Platform. We recommend that you review any insurance policy that you may have for your Goods carefully, and in particular make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply for, such insurance policy. This may include, but is not limited to, whether or not your insurance policy will cover the actions or inactions of Renters while leasing your Goods.
For the avoidance of any doubt, we confirm and you acknowledge that:
(i) we are not an insurer and are not providing insurance to you or a Renters in respect of the Leasing Arrangement or Good; and
(j) we have no liability to you or the Renters in the event that the insurance cover (or lack thereof) for the Good is insufficient, ineffective or inadequate, or if indemnity under the policy is denied.
You will be solely responsible for any failure to comply with this clause.
9.2. General obligations
(a) You must provide Renters with any relevant leasing services in an efficient, honest and business-like manner and in accordance with sound practices and in good faith at all times. Without limiting this general obligation, you must:
(i) use the Services, interact and communicate with other parties on the Platform (including Renters and us) in an efficient, friendly, forthcoming and timely manner;
(ii) comply with all applicable laws in relation to the Listing of the Goods on the Platform, the leasing of the Goods and your behaviour on the Platform;
(iii) comply with our policies made available on the Platform (as amended from time to time) including but not limited to the following:
a. Dispute Resolution Policy;
b. Cancellation Policy;
c. Privacy Policy; and/or
d. any other policies, apos advised from time to time, when required to do so;
e. ensure that you are legally permitted to lease out the Good(s) on the Platform;
(iv) at all times hold any licences, permits, insurances and authorisations required to be held by you to perform your obligations under this Agreement;
(v) inform us promptly, and in any event no later than two (2) Business Days, after you become aware of any:
a. claim that is made against you or us in relation to your activities in relation to this Agreement; and
b. breach of any law, including in particular the National Consumer Credit Protection Act 2009 (Cth) (if applicable) in respect of your conduct; and
(vi) notify us of any breach of your data including any information relating to us, our Renters or any of your obligations under this Agreement regardless of whether or not the data breach constitutes a notifiable data breach under the Privacy Act 1998 (Cth).
9.3. Indirect solicitation
You must not directly or indirectly:
(a) solicit or attempt to solicit any Renters introduced to you through the Platform to lease your Goods directly from you; and/ or
(b) seek, or request, payment directly from the Renters with a cheque, cash, or any payment method other than by payment through the Platform.
9.4. Accurate information
(a) You must use your best endeavours to ensure that information provided to us (and Renters) or that is available on the Platform in relation to your Goods are accurate.
(b) You must comply with our procedures in respect of the collation and presentation of the information we require about your Goods. You must not provide any information which you know or ought to have known is or is likely to mislead or is fraudulent.
9.5. No misleading or deceptive conduct
You must not engage in any misleading or deceptive conduct in relation to:
(a) this Agreement;
(b) any Goods that you advertise on the Platform; or
(c) any of your dealings or communications on the Platform (including any Leasing Arrangements).
9.6. Not use our advertising material
You must not use any advertising or promotional material that names us in any way, without our prior written consent.
9.7. Not use our name or logo
You must not use our name or logo in any way, without our prior written consent.

10. OUR DUTIES
10.1. Upon acceptance of a Leasing Arrangement between you and a Renters, we will collect the Agreed Leasing Fee from the Renters. All financial transactions between the parties will be processed by a third-party electronic payment system (the Payment Processor) embedded in the Platform. By using the Payment Processor, you also confirm that you have read and agree to the terms and conditions applying to that service.
10.2. We will, in our absolute discretion promote your Goods and Listings on the Platform as reasonably appropriate.

11. REVIEWS
11.1. Providing reviews about Renters, Lenders, Listings, the Service and the Platform are important to give users as much information as possible. Both Lenders and Renters are requested to submit reviews following the completion of each Leasing Arrangement.
11.2. You must abide by the Review Policy published on the Platform when providing feedback, including by not posting any abusive, defamatory, obscene or intimidating material or statements.

12. DISPUTES RESOLUTION BETWEEN YOU AND A RENTERS
12.1. Any disputes between you and a Renters must be dealt with in accordance with our Dispute Resolution Policy. A party must not commence any court proceedings (other than proceedings for urgent interlocutory relief) in respect of the dispute until it has complied with our Dispute Resolution Policy.

13. DISPUTES BETWEEN YOU AND US
13.1. Determination of disputes
Any disputes between you and us must be dealt with in accordance with our Dispute Resolution Policy.
13.2. No legal proceedings
The parties must not bring or maintain any action on any dispute (except for urgent injunctive relief to keep or protect a particular position) until it has been referred and determined as provided in this clause.

14. INDEMNITY AND LIMITATION OF LIABILITY
14.1. Limitation of liability
(a) All Leasing Arrangements between you and Renters are carried out entirely at your own risk. We and our officers, directors, investors, contractors, agents and employees excludes to the fullest extent permitted by applicable law all liability for any claims, demands, damages, losses, costs and expenses, arising out of or in any way connected with any other arrangements that you may have made in connection with this Platform, or the your use of the Platform. You rely on information provided by Renters at your own risk. We do not, control, inspect, endorse, approve or check the availability, condition or nature of the Goods or the accuracy, currency, truth or completeness of the information provided by Renters and it is your responsibility to do this and to take any other necessary precautions before arranging or carrying out Leasing Arrangement.
(b) The Services including the Platform and payment system, comes with consumer guarantees under the Australian Consumer Law in the Consumer and Competition Act 2010 (Cth) that cannot be excluded by this Agreement. Nothing in this Agreement affects your statutory rights as a consumer. We give no warranties beyond the consumer guarantees that are not expressly set out in this Agreement. In particular, to the extent not prohibited by law:
(i) you acknowledge that with the exception of a major failure that continues un-remedied for 72 hours, the delivery of the Services (including the availability of the Platform) is not time critical. We will supply the Services within a reasonable time, and we give no other warranty or guarantee in relation to the availability of the Services (including the Platform), or that access to the Services (including the Platform) will be free from interruptions or errors;
(ii) the Services depend upon telecommunications, cloud storage and other services delivered to us and Renters by third parties, the availability of which we cannot control;
(iii) if we fail to supply the Services within a reasonable time, or otherwise fail to comply with a consumer guarantee, we will not be liable for any damage, loss or cost, including without limitation loss of expected revenue, loss of profit or loss of opportunity, that is not reasonably foreseeable.
(c) To the extent that our liability to you for any claim, loss, cost, damage or expense cannot be excluded, our liability will be limited to the lesser of:
(i) an amount that is equivalent to the value of five (5) days rental for the particular listed Good calculated on the average daily rate for that Good for the preceding three-month period; or
(ii) $1,000.
(d) To the extent permitted by law and unless otherwise expressly agreed, we do not provide and expressly exclude all warranties whether implied by statute or otherwise in respect of any of the services to be provided by us, including but not limited to, provision of the Platform.
14.2. Indemnity
You indemnify us on a continuing basis against all or any actions, suits, claims, demands, loss, losses, damages, liabilities, costs and expenses of any nature (including without limitation civil and criminal penalties to the extent permitted by law) suffered or incurred by us at any time actually or contingently arising directly or indirectly from:
(a) any failure by you to comply with any provision of this Agreement (including any failure to comply with any procedures specified by us from time to time);
(b) any dishonest, fraudulent, reckless, or negligent act or omission by you or any employees, agents, or contractors of you;
(c) any failure by you to comply with any law;
(d) defending any claim made against us (either jointly with you or not) in respect of your activities irrespective of whether you are ultimately found to be at fault; and
(e) any conduct of you as a result of the negligence of or breach by or malpractice and fraud on your behalf.
14.3. Apportioning liability
You acknowledge that your liability with respect to the indemnification provided by you in this Agreement cannot be apportioned to any other party and that legislation regarding proportionate liability will not apply to a claim by us under the above indemnity or otherwise with respect to this Agreement.
14.4. Deducting and Appropriating
If, acting reasonably, we consider that an amount may be payable under the indemnity, we may deduct and appropriate that amount from any amount payable to you under this Agreement.

15. WARRANTIES

15.1. You warrant and represent that:
(a) you have the legal capacity to enter this Agreement;
(b) you have abided by Agreement;
(c) you are the registered Lender of any Good that you list on the Platform and if you are not the registered Lender of the Good, the registered Lender has given you permission to make the Good available for leasing through the Platform;
(d) by entering into this Agreement, you are not breaching any laws;
(e) the content and use of the Services do not, and will not at any time, infringe any intellectual property rights or any other right of any person; and
(f) any information that you have given to another party in connection with this Agreement is true and accurate in all material respects and not misleading in any material respect (including by omission) as at the date of this Agreement or, if given later, when given.

16. TERMINATION

16.1. Termination for default
(a) We may terminate your agreement with us with immediate effect by giving you notice in writing if any of the following occur (all an Event of Default):
(i) you are involved in any fraud, forgery or misrepresentation in respect of any of the Goods advertised on the Platform or services provided to Renters;
(ii) you fail to perform any provision of this Agreement which, if capable of remedy, is not remedied within five (5) Business Days of written notice;
(iii) you do anything to defame, discredit, or harm our business interests, reputation, or operations, or any other person associated with us;
(iv) you stop payment.
16.2. Voluntary termination
Either party may terminate this Agreement (which incorporates these Lender T&Cs and the Terms of Use) at any time upon ten (10) Business Days’ notice to the other.

17. DEFINITIONS AND INTERPRETATION

17.1. Definitions
The following definitions apply unless the context requires otherwise.
Advertising Fee means the fee payable by you to us for the provision of the Advertising Services.
Agreed Leasing Fee means the total fee agreed between you and a Renters for the leasing of a Good under a Leasing Arrangement.
Business Day means a day that is not a Saturday, Sunday, public holiday or bank holiday in Queensland.
Completion Date has the meaning outlined at clause 5.8(a)(ii).
Damage and Loss means:
1. damage to the Good that requires repair or replacement (excluding normal wear and tear);
2. loss arising from theft of the Good or fire damage to the Good;
3. recovery charges (if applicable);
4. fees and charges relating to the assessment or quantification of the loss or damage; and
5. any third party loss or damage, including any applicable taxes.
Good means any good, service or property that you have listed on the Platform as available for lease.
GST has the meaning given by section 195-1 of the GST Act or any replacement or other relevant legislation and regulations.
GST Act means A New Tax System (Goods and Services Tax) Act 1999 (Cth) (as amended).
Infringement Notice means the notification of any offence associated with a Leasing Arrangement or a Good (including for example, a driving offence).
Leasing Arrangement means an agreement between you and a Renters to lease a Good:
1. for an agreed period;
2. for the Agreed Leasing Fee; and
3. in accordance with this Agreement, the Seeker (Peer-to-Peer) Terms and Conditions and other relevant terms and conditions.
Listing means an advertisement or post on the Platform offering a Good as generally available for lease.
Listing Fee means a fee paid to us for the Listing Services, as a percentage of each Agreed Leasing Fee collected in relation to each Leasing Arrangement. This commission will be 20%.
Listing Price means the price listed on a Listing, as decided by you.
Services means individually and collectively the Listing Services and the Advertising Services.
Toll means an amount charged by the Lender or operator of a toll road, and includes any penalties, fees or other amounts charged in relation to the late payment of a toll.
17.2. Interpretation
In this document, unless the context requires otherwise:
1. the singular includes its plural and vice versa;
2. words denoting any gender include all genders;
3. where a word or phrase is defined, its other grammatical forms have a corresponding meaning;
4. headings are for convenience only and do not affect interpretation;
5. a reference to a party to this Agreement includes its successors and permitted assigns;
6. a reference to a particular day or time is to that day or time in Queensland;
7. a reference to any agreement (including this Agreement) or document is to the agreement or document as amended, supplemented, novated or replaced from time to time;
8. a reference to this Agreement includes any schedules and annexures to this Agreement;
9. a reference to writing includes any method of representing or reproducing words, figures, drawings or symbols in a visible or tangible form;
10. a reference to dollars or $ is to Australian currency;
11. a reference to legislation (including subordinate legislation) or a provision of it is to that legislation or provision as amended, re-enacted or replaced, and includes any subordinate legislation issued under it;
12. words such as including or for example do not limit the meaning of the words preceding them;
13. an obligation or liability assumed by, or a right conferred on, two or more parties binds or benefits all of them jointly and each of them severally; and
14. nothing in this Agreement is to be interpreted against a party solely on the ground that the party or its advisers drafted it.

18. GENERAL PROVISIONS

18.1. GST
(a) The charges and all other amounts payable under this Agreement are expressed inclusive of GST.
(b) If GST is payable by a supplier (or by the representative member for a GST group of which the supplier is a member) on any supply made under or in relation to this Agreement, the recipient must pay to the supplier an amount (GST Amount) equal to the GST payable on the supply. The GST Amount is payable by the recipient in addition to and at the same time as the net consideration for the supply.
(c) If a party is required to make any payment or reimbursement, that payment or reimbursement must be reduced by the amount of any input tax credits or reduced input tax credits to which the other party (or the representative member for a GST group of which it is a member) is entitled for any acquisition relating to that payment or reimbursement.
(d) This clause is subject to any other specific agreement regarding the payment of GST on supplies
18.2. Further assurances
Each party must promptly do all things necessary in order to give effect to this Agreement.
18.3. Severability
If a provision in this Agreement is unenforceable or invalid in any jurisdiction, it will be ineffective in that jurisdiction to the extent that it is unenforceable or invalid. No provision in this Agreement will otherwise be affected in any jurisdiction.
18.4. Consent to use of electronic communications
The parties to this Agreement consent to the use of electronic communications as a means of communicating about this Agreement and the matters contained within it.
18.5. Notices
(a) A notice or other communication to or by a party under this Agreement:
(i) must be in writing;
(ii) must be delivered by email to:
a. in the case of Hire That, to info@hirethat.com.au; and
b. in the case of you, to your current email address that we hold in our records;
(b) subject to paragraph (d), is deemed to be effective one Business Day after the date shown on the email of the sender, unless:
(i) the sender receives an automated notification that the email has not been received by the intended recipient, in which case the notice is deemed to not have been served at the time of sending; or
(ii) receipt is acknowledged by the recipient sooner than one Business Day, in which case the notice is deemed to have been served at the time the receipt is acknowledged;
(c) if delivered or received on a day which is not a Business Day, it is taken to have been delivered or received on the following Business Day and, if delivered or received after 4:00pm (addressee’s time), then notice is taken to have occurred at 9:00am on the following Business Day.
18.6. No assignment
Unless provided to the contrary in this Agreement, a party is not capable of assigning, novating or encumbering any right or liability under this Agreement without the prior written consent of each other party.
18.7. No merger
Unless provided to the contrary in this Agreement, the rights and obligations of the parties under this Agreement do not merge on completion and will survive after completion.
18.8. Remedies
Unless provided to the contrary in this Agreement, the rights and powers under this Agreement are in addition to, and do not exclude or limit, any right or power provided by law or equity.
18.9. Waivers
A waiver of a right, power or remedy must be in writing and signed by the party giving the waiver. Any failure or delay by any party to exercise any power or right or rely on a remedy under this Agreement does not operate as a waiver of that power, right or remedy.
18.10. Governing law
The laws of Queensland govern this Agreement.
18.11. Jurisdiction
Each party submits to the non-exclusive jurisdiction of the courts exercising jurisdiction in Queensland and waives any right to claim that those courts are an inconvenient forum.

LENDER – TERMS AND CONDITIONS

These Renter Terms & Conditions (Renter T&Cs) will apply to you if you are a customer of Hire That Pty Ltd ACN 659 917 834 (Hire That) and you are seeking to lease Goods from Lenders on the mobile application or website provided by Hire That (Platform).
In these T&Cs, "we" "us" and "our" refers to Hire That.

1. BACKGROUND
1.1. We own, run, and carry on the business of providing an online platform, being the Platform:
(a) which connects:
(i) those that are seeking to lease out Goods that they own (Lenders); and
(ii) those that are seeking to hire Goods from Lenders (Renters),
(b) through which Lenders may create listings for Goods that are advertised on the Platform and Renters may learn about, negotiate, and lease those goods directly from Lenders.
1.2. Under this arrangement, Hire That:
(a) acts as an agent for Lenders by listing their Goods on its Platform in exchange for a Listing Fee (Listing Services);
(b) offers the ability for Lenders to advertise and market their Goods on its Platform in exchange for an Advertising Fee (Advertising Services);
(c) acts as an intermediary for Lenders and Renters to transact and is not considered a party to any Leasing Arrangement between Lender and Renters; and
(d) is not an insurer, property, or real estate broker.
1.3. By using the Services through the Platform, you acknowledge and agree that you have had entered into a binding agreement with us consisting of:
(a) these Renter T&Cs;
(b) the Terms of Use (T&Cs); and
(c) any other terms, documents or policies provided or adopted by us and provided or notified to the Lender prior to or at the time the Lender uses the Services or the Platform generally,
(collectively this Agreement).
You must comply with this Agreement at all times while using the Services and the Platform generally.
1.4. We may change the terms of this Agreement at any time by giving you notice by email or posting changes to the Platform. Your use of the Platform following any amendments will represent your agreement to be bound by the amended Agreement. We recommend you read this Agreement each time you access the Platform so you are familiar with the most current version of this Agreement. You may obtain the latest version of this Agreement from us or from the Platform.
1.5. You should read the current version of this Agreement carefully and let us know if you do not understand any aspect of it before you commence using the Services or the Platform.
1.6. If you do not agree to this Agreement, you must not use the Services or continue to access the Platform.

2. CONTRACTUAL RELATIONSHIP

2.1. Terms governing this Agreement
We will provide the Services to you in accordance with this Agreement.
2.2. Previous agreements
This Agreement replaces all previous agreements (whether verbal, written, or otherwise) between the parties relating to the Services.

3. ACCOUNT USERS AND MEMBER PROFILES

3.1. Registering an account
(a) To use the Services and other parts of the Platform, you must register with us and set up an account with your mobile phone number and a password (Account). The mobile phone number you register with must be your mobile phone number, and you are solely responsible for maintaining the confidentiality of your password. An OTP message will be sent to your mobile phone number to verify that your correct mobile phone number is registered for your Account.
(b) You are solely responsible for all activities that happen under your Account, and you must promptly notify us of any unauthorised use of your Account.
(c) You may not have more than one (1) active Account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current and complete. We reserve the right to suspend or terminate your Account and your access to the Platform and the Services if you create more than one (1) Account or if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.
(d) When you create an Account, we may require you to verify your identity.
(e) You agree to provide any information we may reasonably require providing you with the Services (for example, your bank account details for us to pay any monies owing to you) in a timely fashion.
(f) We may accept or reject any request for your Account registration at our sole discretion.
(g) We reserve the right to terminate your Account registration at any time if you breach this Agreement.
3.2. Member profiles
(a) We will create an account profile for you using the information that you provide to us when you register your Account or by any other method (Account Profile). This Account Profile is accessible to you via the private section of the Platform. Some information from your Account Profile, such as your profile photo, first name, contact details and reviews, may be made available to other users (including Renters, other Lenders, and other non-member visitors of the Platform).
(b) You are responsible for updating and maintaining the accuracy of your own Account Profile on the Platform. You must ensure that any information posted in your Account Profile is correct and complete and not misleading.
(c) You warrant that any text, images, or other content that would constitute intellectual property of any nature (Materials) that you include in your Account Profile or otherwise provide to us does not infringe on the intellectual property rights of any third party. You grant us a non-exclusive, irrevocable, worldwide, perpetual, and royalty-free licence to use any Materials that you produce or provide, for the purpose of operating and marketing the Services, your Listings, and the Platform generally.

4. OPERATIVE PROVISIONS

4.1. The Platform contains advertisements for Goods that are available for lease from Lenders.
4.2. Hire That is the provider of the Platform only. You acknowledge that we:
(a) do not own, create, offer, lease, use, provide, control, manage, offer, deliver, or supply any Goods for lease. The Lenders are responsible for:
(i) their Goods that are available for lease on the Platform; and
(ii) the information provided in their Listings about their Goods available for lease on the Platform;
(b) have been appointed by the Lender as its limited agent solely for the purpose of:
(i) marketing and promoting the leasing of the Lender’s Goods; and
(ii) accepting, on the Lender’s behalf, payments from Renters of such amounts pursuant to Leasing Arrangements,
and we have accepted that appointment; and
(c) do not act as an insurer for either you or the Lender. If you request to lease a particular Good from a Lender’s Listing, any agreement you enter into with that Lender is between you and the Lender and we are not a party thereto. Notwithstanding the foregoing, we serve as the Lender’s limited authorised payment collection agent for the purpose of accepting, on their behalf, payments from Renters (such as you) of such amounts pursuant to any applicable Leasing Arrangements.
4.3. You must cooperate with us in all reasonable respects in connection with the provision of the Services and the Platform generally.

5. THE LEASING PROCESS

5.1. Identifying Listings on the Platform
Whilst you are accessing the Platform, you may identify various Listings that you are interested in. Once you have identified any such Listing, you must review and independently verify the information in the Listing, which may include:
(a) a detailed description of the Good including its current condition and existing defects;
(b) information and specifications (if applicable) about the Good including any registration details for the Good;
(c) any specific conditions noted by the Lender for the leasing of the particular Good (if applicable) – for example, the Lender may include specific conditions about:
(i) the collection and drop-off times/ location;
(ii) fuel or cleaning responsibility in connection with part or all of the Good;
(d) whether you will require a licence to operate or lease the particular Good – if this condition is specified, you will need to:
(i) promptly disclose to the Lender the details of this licence, provide the Lender with photographic evidence of the licence and let the Lender know whether any details are relevant to the licence that they ought know (for example, if the licence has been suspended) – this information may also need to be disclosed to us for our records only; and
(ii) independently assess whether you satisfy this condition and be prepared to provide us and/or the Lender with evidence of the relevant licence.
Please note that you will be solely responsible for verifying that each Good is appropriate for your intended purpose, that you are appropriately qualified, licensed and capable of leasing and operating each Good safely and lawfully, and that you hold appropriate funds to complete each Leasing Arrangement and pay for any potential Damages and Losses that arise during each Leasing Arrangement.
5.2. Submitting a leasing request to a Lender
If you identify a Good that you are interested in leasing, you may submit a request to lease the Good for a specified period of time which will then be considered by the Lender.
5.3. Having a request to lease a Good rejected by a Lender
If the Lender decides to reject your request to lease a Good no fees will be charged to either party.
5.4. Having a request to lease a Good accepted by a Lender
(a) If the Lender accepts your request to lease a Good, you must promptly provide a valid and acceptable debit or credit card (Payment Details) to us for the purposes of making the following payments:
(i) the Agreed Leasing Fee;
(ii) GST and all other taxes or levies on any of the amounts payable under this Agreement; and
(iii) any additional fees and charges that are payable under this Agreement or the Leasing Arrangement (for example, if you return the Good late or if you cause any Damage and Loss to the Good during the Leasing Arrangement).
(b) If we already hold your Payment Details on file, you authorise us to immediately process the above payments, as required.
(c) The Leasing Arrangement cannot commence until we have confirmation from our third party payment processor that they have processed or pre-authorised the payment of the Agreed Leasing Fee. Once this has occurred, both parties will receive notification through the Platform that payment has been successful and that the Leasing Arrangement may commence.
(d) Where the Payment Details are in your name, you warrant that the Payment Details are yours and you (whether alone or with another person or other people) are responsible for all amounts charged or debited to those Payment Details. Where the Payment Details are not in your name, you warrant that you are authorised to permit and authorise us to charge the Payment Details in accordance with this Agreement.
(e) We will store the Payment Details on our secure systems or as otherwise disclosed to you.
5.5. Authority to disclose contact details
Such that the Lender may contact you to commence the Leasing Arrangement, you irrevocably authorise us to disclose your contact details to the Lender upon the Lender’s acceptance of your request to Lease a Good and the Agreed Leasing Fee being paid.
5.6. Commencement of Leasing Arrangement
Upon receipt of the notification at clause 5.4 from us, you must:
(a) agree with the Lender to meet at a mutually acceptable location for the Leasing Arrangement to commence; and
(b) inspect the Good and take time-stamped photographs of it immediately and retain such photographs. Failure to do so may mean that you will be liable to the Lender for any Damage and Loss to the Good, even if that Damage and Loss may have occurred before you took possession of the Good;
(c) ask the Lender whether they have an existing insurance policy in place for the Good and if so, whether you are covered under this policy, whether there are any conditions associated with this policy that you will need to comply with and what cover is contemplated. Based on this, you will need to determine the sufficiency, effectiveness and adequacy of any insurance cover (or lack thereof) for the Good during the Leasing Arrangement, noting that you will ultimately be liable for any Damage and Loss that is caused during the Leasing Arrangement (see clause 6 of this Agreement for further information);
(d) provide the Lender with evidence of your valid and legitimate licence that permits you to operate and use the Good in compliance with any laws that apply;
(e) conduct an inventory review (if applicable); and
(f) ask the Lender to explain the safe use, operation and handling of the Good.
5.7. Your obligations during the Leasing Arrangement
(a) During the Leasing Arrangement, you must:
(i) take reasonable care of the Good by:
(A) preventing it from being damaged;
(B) only using it for its intended purpose;
(C) operating it in a safe and responsible manner;
(D) complying with any conditions that are specified in the Listing or that otherwise form part of the Leasing Agreement; and
(E) using it in accordance with any manufacturer’s or industry standards, as well as any applicable law;
(ii) not:
(A) act recklessly or dangerously when using or operating the Good;
(B) purposely operate or handle the Good in a manner other than outlined to you by the Lender during the hand-over of the Good;
(C) use the Good for any illegal purpose;
(D) operate or modify the Good in any way that is contradictory to the Leasing Agreement;
(E) cause any Damage and Loss;
(F) smoke or allow any other person to smoke whilst in, operating or using the Good;
(G) sell, rent, lease or dispose of the Good;
(H) register, caused to be registered or claim to be entitled to register any interest in the Good under the Personal Property Securities Register Act 2009 (Cth); and/or
(I) use or operate the Good while it is damaged, not roadworthy or unsafe;
(iii) be reasonably available should the Lender need to communicate with you;
(iv) ensure that only you use or operate the Good, noting that you will be solely responsible for the Good for the duration of any Leasing Arrangement;
(v) comply with all applicable laws, any applicable regulations, and applicable regulatory guidelines (particularly when operating or using the Good); and
(vi) promptly notify the Lender if the Good develops a fault, stop using/ operating the Good promptly and not undertaken any repairs of the Good without the Lender’s consent. For information purposes only, you must also promptly notify them of the fault and provide us with any information and/or photos that we reasonably require to resolve any dispute between you and a Lender.
(b) Failure to comply with any of the above matters may result in the Lender terminating the Leasing Arrangement and taking immediate possession of the Good where, all costs associated or connected with taking this possession of the Good will be payable by you.
5.8. Extension to the Leasing Arrangement
(a) If, during the Leasing Arrangement, you would like to extend the Leasing Arrangement, you must submit a new request to lease the Good for the additional period through the Platform (i.e. restart the process outlined in this clause 5) before the scheduled end of the initial Leasing Arrangement. This new request, if accepted, will be considered a separate Leasing Arrangement for the purposes of this Agreement.
(b) This separate Leasing Arrangement will be subject to:
(i) you complying with any particular requirements of the Lender (for example, returning the Good to the Lender for inspection before the separate Leasing Arrangement can commence);
(ii) the Lender accepting your request to enter into a separate Leasing Arrangement for the extended period;
(iii) you paying to us the additional Agreed Leasing Fee associated with this separate Leasing Arrangement (this can only occur once the Lender has accepted your request); and
(iv) us providing you and the Lender with confirmation that we hold the additional Agreed Leasing Fee (collected from you) associated with this separate Leasing Arrangement
(c) If the requirements in clause 5.8(b) are not satisfied, your request will be considered rejected and you must return the Good as required by clause 5.9 below.
5.9. Returning the Good following the completion of the Leasing Arrangement
(a) At the end of the Leasing Arrangement, you must:
(i) return the Good to the Lender:
(A) in the same condition as it was at the commencement of the Leasing Arrangement, fair wear and tear excepted; and
(B) at the previously agreed upon time and location (these details will be noted in your Leasing Agreement details on the Platform);
(ii) promptly record the time and date that the Good was returned on the Platform. If you have returned the Good but have failed to record the time and date that the Good was returned, the return date and time will be deemed to have occurred at the scheduled end of the Leasing Arrangement (these details will be noted in your Leasing Arrangement details on the Platform);
Note: The return date and time that you are required to record on the Platform under this sub-clause (or if you have failed to do this, the scheduled end of the Leasing Arrangement) will hereafter be referred to as the Completion Date.
(iii) inspect the Good and take time-stamped photographs of it immediately upon return to the Lender and retain such photographs. Failure to do so may mean that you will be liable to the Lender for any Damage and Loss to the Good, even if that Damage and Loss may have occurred after you returned possession of the Good;
(iv) review the inventory for any missing items (if applicable);
(v) pay any outstanding amounts for the Leasing Arrangement;
(vi) promptly advise the Lender of any Damage and Loss that has been caused to the Good during the Leasing Arrangement;
(vii) pay for any Damage and Loss to the Good subject to clause 7 of this Agreement; and
(viii) check that you have removed all of your possessions from the Good; and
(ix) comply with any other requests or instructions given by the Lender or us.
(b) If you fail to return Good within 24 hours after the scheduled end of the Leasing Arrangement, this will be taken to be theft of the Good and the Lender may:
(i) report the Good as stolen; and/or
(ii) take steps to locate, recover and repossess the Good, or engage a third party to recover the Good, without further notice to you.
5.10. Payments following the completion of the Leasing Arrangement
(a) We will (no less than 6 Business Days after the Completion Date):
(i) pay the Agreed Leasing Fee (less the Commission and any other fees) to Lender unless:
(A) we have been notified within 5 Business Days of the Completion Date that there is an ongoing dispute between you and the Lender; or
(B) the Lender has otherwise breached its obligations under the Lender (Peer-to-Peer) Terms and Conditions.

6. INSURANCE

6.1. We recommend that each Lender obtain comprehensive insurance in relation to its Goods made available on the Platform. However, in some instances, these insurance policies will not apply to your use of the Good or Lenders have made the decision not to insure the relevant Good. Notwithstanding any policy, you will be liable for any Damage and Loss during the Leasing Arrangement (see clause 7 of this Agreement).
6.2. For the avoidance of any doubt, we confirm, and you acknowledge that:
(a) we are not an insurer and are not providing insurance to the Lender or you in respect of the Leasing Arrangement or Good; and
(b) we have no liability to you or the Lender in the event that the insurance cover (or lack thereof) for the Good is insufficient, ineffective, or inadequate, or if indemnity under the policy is denied.

7. LIABILITY FOR DAMAGE AND LOSS TO A GOOD

7.1. If you lease a Good under a Leasing Arrangement, you must return it to the Lender in the same condition (fair wear and tear excepted) that it was at the start of the Leasing Arrangement.
7.2. The Lender will be deemed to be in possession of the Good for all times other than when you are in possession of the Good.
7.3. Under any Leasing Arrangement between you and a Lender, you will be liable for any Damage and Loss caused to the Good during the term of the Leasing Arrangement and for any related costs, subject to both you and the Lender:
(a) (if you and the Lender can agree to the Damage and Loss caused by you) agreeing to the nature of the Damage and Loss that you have caused during the Leasing Arrangement; or
(b) (if you and the Lender cannot agree to the Damage and Loss caused by you) providing us with your evidence (generally in the form of comparison between time-stamped photographs taken immediately before and following the completion of the Leasing Arrangement) so that we can make an assessment of the Damage and Loss and any associated liability. Both you and the Lender agree to be bound by our decision following this assessment, which will be handled in accordance with our Dispute Resolution Policy.
7.4. You acknowledge and agree that any legal claim or remedy that you seek to make or obtain under a Leasing Arrangement, or for actions or omissions of Lenders or third parties will be limited to the particular Lender or third party and you agree not to attempt to claim against or impose liability on or seek any legal remedy from us with respect to such actions or omissions. If you have a dispute with or claim against one or more Lenders or third parties (for example, where your Good is subject to Damage and Loss), you release us (and our officers, directors, agents, and employees) from liability (howsoever arising, whether under contract, tort, stature or otherwise) in any way connected with such disputes or claims unless that claim, loss, cost or expense is a direct result of our negligence or breach of this Agreement.

8. LIABILITY FOR INFRINGEMENTS, TOLLS, OR OTHER FINES

8.1. You will be responsible for any Infringement Notice, Tolls or other fines and charges (both monetary and non-monetary) that are incurred during the Leasing Arrangement for a particular Good unless the Lender has contributed to these matters (for example, if the Infringement Notice was issued because the Good was not registered as required under any law).
8.2. If, during the Leasing Arrangement, you receive or otherwise incur an Infringement Notice, Toll, fine or any other charges (both monetary or non-monetary), you must:
(a) promptly notify the Lender; and
(b) cooperate with the Lender to ensure the Infringement Notice, Toll, fine or charge is assigned to you for resolution, and resolved promptly.
8.3. If you dispute your liability for an Infringement Notice, Toll, fine or charge, then you may raise the dispute with us and we will deal with it in accordance with the Dispute Resolution Policy.

9. HIRE THAT FEE

To the extent that you decide to lease goods from a Lender through the Platform, we will not charge you any fees. However, you will need to pay amounts associated with any Leasing Arrangements under this Agreement (for example, Agreed Leasing Fees, Damages and Losses, etc).

10. YOUR DUTIES

10.1. General obligations
(a) You must use the Services and Platform in an efficient manner and in accordance with community expectations at all times. Without limiting this general obligation, you must:
(i) use the Services (including the Platform), interact and communicate with other parties on the Platform (including Lenders and us) in an efficient, friendly, forthcoming and timely manner;
(ii) comply with all applicable laws in respect of the use of the Goods and your behaviour on the Platform;
(iii) comply with our policies made available on the Platform (as amended from time to time) including but not limited to the following:
(A) Dispute Resolution Policy;
(B) Cancellation Policy;
(C) Privacy Policy; and/ or
(D) any other policies, as advised from time to time, when required to do so; and
(iv) at all times hold any licences, permits and authorisations required to be held by you to perform your obligations under this Agreement, including to lease any Good under a Leasing Arrangement;
(v) inform us promptly, and in any event no later than two (2) Business Days, after you become aware of any:
(A) claim that is made against you or us in relation to your activities in relation to this Agreement; and
(B) breach of any law in respect of your conduct; and
(C) notify us of any breach of your data including any information relating to us, our Lenders or any of your obligations under this Agreement regardless of whether or not the data breach constitutes a notifiable data breach under the Privacy Act 1998 (Cth).
10.2. Indirect solicitation
(a) You must promptly report to us any Lender that directly or indirectly:
(i) solicits or attempts to solicit you to lease its Goods directly from them (ie not on the Platform); and/ or
(ii) seeks, or requests, payment directly from you with a cheque, cash, or any payment method other than by payment through the Platform.
10.3. Accurate information
(a) You must use your best endeavours to ensure that information provided to us (or to a Lender) or that is available on the Platform in relation to you and any Leasing Arrangements are accurate.
(b) You must comply with our procedures in respect of the collation and presentation of the information we require about your Goods. You must not provide any information which you know or ought to have known is or is likely to mislead or is fraudulent.
10.4. No misleading or deceptive conduct
You must not engage in any misleading or deceptive conduct in relation to:
(a) this Agreement;
(b) any Goods that you lease on the Platform; or
(c) any of your dealings or communications on the Platform (including any Leasing Arrangements).
10.5. Not use our advertising material
You must not use any advertising or promotional material that names us in any way, without our prior written consent.
10.6. Not use our name or logo
You must not use our name or logo in any way, without our prior written consent.

11. OUR DUTIES

11.1. Upon acceptance of a Leasing Arrangement between you and a Lender, we will collect the Agreed Leasing Fee from you. All financial transactions between the parties will be processed by a third-party electronic payment system (the Payment Processor) embedded in the Platform. By using the Payment Processor, you also confirm that you have read and agree to the terms and conditions applying to that service, which will be made available to you by the Payment Processor when you upload your payment details.

12. REVIEWS

12.1. Providing reviews about Renters, Lenders, Listings, the Service, and the Platform are important to give users as much information as possible. Both Lenders and Renters are requested to submit reviews following the completion of each Leasing Arrangement.
12.2. You must not post any abusive, defamatory, obscene, or intimidating material or statements.

13. DISPUTES BETWEEN YOU AND A LENDER

This clause does not apply to disputes between you and us – those disputes must be dealt with under clause 15 of this Agreement.
Any disputes between you and a Lender must be dealt with in accordance with our Dispute Resolution Policy. A party must not commence any court proceedings (other than proceedings for urgent interlocutory relief) in respect of the dispute until it has complied with our Dispute Resolution Policy.

14. DISPUTES BETWEEN YOU AND US

This clause does not apply to disputes between you and a Lender – those disputes must be dealt with under clause 14 of this Agreement.
14.1. We consider feedback and complaints as valuable opportunities that assist us to continually strive to improve the products and services we offer to our customers. We follow the fundamental principles of honesty and fairness at all times in dealing with our customers.
14.2. We pride ourselves on offering our customers excellent service. However, a situation may arise where you are unsatisfied with the Service you received, or you have an issue that you would like us to address. In these circumstances we invite you to contact our Customer Resolutions Team to discuss your concerns.

15. IMDEMNITY AND LIMITATION OF LIABILITY

15.1. Limitation of liability
(a) All Leasing Arrangements between you and Lenders are carried out entirely at your own risk. We and our officers, directors, investors, contractors, agents and employees exclude to the fullest extent permitted by applicable law all liability for any claims, demands, damages, losses, costs and expenses, arising out of or in any way connected with any other arrangements that you may have made in connection with this Platform, or your use of the Platform. You rely on information provided by Lenders at your own risk. We do not, control, inspect, endorse, approve or check the availability, condition or nature of the Goods or the accuracy, currency, truth or completeness of the information provided by Lenders, and it is your responsibility to do this and to take any other necessary precautions before arranging or carrying out Leasing Arrangement.
(b) The Service, including the Platform and payment system, comes with consumer guarantees under the Australian Consumer Law in the Consumer and Competition Act 2010 (Cth) that cannot be excluded by this Agreement. Nothing in this Agreement affects your statutory rights as a consumer. We give no warranties beyond the consumer guarantees that are not expressly set out in this Agreement. In particular, to the extent not prohibited by law:
(i) you acknowledge that with the exception of a major failure that continues un-remedied for 72 hours, the delivery of the Services (including the availability of the Platform) is not time critical. We will supply the Services within a reasonable time, and we give no other warranty or guarantee in relation to the availability of the Service (including the Platform), or that access to the Services (including the Platform) will be free from interruptions or errors;
(ii) the Services depend upon telecommunications, cloud storage and other services delivered to us and Lenders by third parties, the availability of which we cannot control; and
(iii) if we fail to supply the Services within a reasonable time, or otherwise fail to comply with a consumer guarantee, we will not be liable for any damage, loss or cost, including without limitation loss of expected revenue, loss of profit or loss of opportunity, that is not reasonably foreseeable.
(c) To the extent that our liability to you for any claim, loss, cost, damage or expense cannot be excluded, our liability will be limited to an amount that is equivalent to the value of the lesser of:
(i) the average of your Agreed Leasing Fees over the preceding three-month period; or
(ii) $1,000.
(d) To the extent permitted by law and unless otherwise expressly agreed, we do not provide and expressly exclude all warranties whether implied by statute or otherwise in respect of any of the services to be provided by us, including but not limited to, provision of the Platform.
15.2. Indemnity
You indemnify us on a continuing basis against all or any actions, suits, claims, demands, loss, losses, damages, liabilities, costs, and expenses of any nature (including without limitation civil and criminal penalties to the extent permitted by law) suffered or incurred by us at any time actually or contingently arising directly or indirectly from:
(a) any failure by you to comply with any provision of this Agreement (including any failure to comply with any procedures specified by us from time to time);
(b) any dishonest, fraudulent, reckless, or negligent act or omission by you or any employees, agents, or contractors of you;
(c) any failure by you to comply with any law;
(d) defending any claim made against us (either jointly with you or not) in respect of your activities irrespective of whether you are ultimately found to be at fault; and
(e) any conduct of you as a result of the negligence of or breach by or malpractice and fraud on your behalf.
15.3. Apportioning liability
You acknowledge that your liability with respect to the indemnification provided by you in this Agreement cannot be apportioned to any other party and that legislation regarding proportionate liability will not apply to a claim by us under the above indemnity or otherwise with respect to this Agreement.
15.4. Deducting and Appropriating
If, acting reasonably, we consider that an amount may be payable under the indemnity, we may deduct and appropriate that amount from any amount payable to you under this Agreement.

16. WARRANTIES

16.1. You warrant and represent that you have the legal capacity to enter this Agreement;
16.2. you have abided by Agreement;
16.3. by entering into this Agreement, you are not breaching any laws; and
16.4. any information that you have given to another party in connection with this Agreement is true and accurate in all material respects and not misleading in any material respect (including by omission) as at the date of this Agreement or, if given later, when given.

17. TERMINATION

17.1. Termination for default
We may terminate your agreement with us with immediate effect by giving you notice in writing if any of the following occur (all an Event of Default):
(a) you are involved in any fraud, forgery or misrepresentation in respect of any of the Goods advertised on the Platform or services provided to Lenders;
(b) you fail to perform any provision of this Agreement which, if capable of remedy, is not remedied within five (5) Business Days of written notice;
(c) you do anything to defame, discredit, or harm our business interests, reputation, or operations, or any other person associated with us;
(d) you stop payment.
17.2. Voluntary termination
Either party may terminate this Agreement at any time upon ten (10) Business Days’ notice to the other.

18. DEFINITIONS AND INTERPRETATION

18.1. Definitions
The following definitions apply unless the context requires otherwise.
(a) Agreed Leasing Fee means the total fee agreed between you and a Lender for the leasing of a Good under a Leasing Arrangement.
(b) Business Day means a day that is not a Saturday, Sunday, public holiday or bank holiday in Queensland.
(c) Completion Date has the meaning given in clause 5.9(a)(ii).
(d) Damage and Loss means:
(i) damage to the Good that requires repair or replacement (excluding normal wear and tear);
(ii) loss arising from theft of the Good or fire damage to the Good;
(iii) recovery charges (if applicable);
(iv) fees and charges relating to the assessment or quantification of the loss or damage; and
(v) any third-party loss or damage, including any applicable taxes.
(e) Good means any good or service that a Lender has listed on the Platform as available for lease.
(f) GST has the meaning given by section 195-1 of the GST Act or any replacement or other relevant legislation and regulations.
(g) GST Act means A New Tax System (Goods and Services Tax) Act 1999 (Cth) (as amended).
(h) Infringement Notice means the notification of any offence associated with a Leasing Arrangement or a Good (including for example, a driving offence).
(i) Leasing Arrangement means an agreement between you and a Lender to lease a Good:
(i) for an agreed period;
(ii) for the Agreed Leasing Fee; and
(iii) in accordance with this Agreement, the Lender (Peer-to-Peer) Terms and Conditions and any other relevant terms and conditions.
(j) Listing means an advertisement or post on the Platform offering a Good as generally available for lease.
(k) Listing Price means the price listed on a Listing, as decided by a Lender.
(l) Toll means an amount charged by the Lender or operator of a toll road, and includes any penalties, fees or other amounts charged in relation to the late payment of a toll.
18.2. Interpretation
In this document, unless the context requires otherwise:
(a) the singular includes its plural and vice versa;
(b) words denoting any gender include all genders;
(c) where a word or phrase is defined, its other grammatical forms have a corresponding meaning;
(d) headings are for convenience only and do not affect interpretation;
(e) a reference to a person includes a corporation, trust, partnership, unincorporated body or other entity, whether or not it comprises a separate legal entity;
(f) a reference to a party to this Agreement includes its successors and permitted assigns;
(g) a reference to a particular day or time is to that day or time in Queensland;
(h) a reference to any agreement (including this Agreement) or document is to the agreement or document as amended, supplemented, novated or replaced from time to time;
(i) a reference to this Agreement includes any schedules and annexures to this Agreement;
(j) a reference to writing includes any method of representing or reproducing words, figures, drawings or symbols in a visible or tangible form;
(k) a reference to dollars or $ is to Australian currency;
(l) a reference to legislation (including subordinate legislation) or a provision of it is to that legislation or provision as amended, re-enacted or replaced, and includes any subordinate legislation issued under it;
(m) words such as including or for example do not limit the meaning of the words preceding them;
(n) an obligation or liability assumed by, or a right conferred on, two or more parties binds or benefits all of them jointly and each of them severally; and
(o) nothing in this Agreement is to be interpreted against a party solely on the ground that the party or its advisers drafted it.

19. GENERAL PROVISIONS

19.1. Severability
If a provision in this Agreement is unenforceable or invalid in any jurisdiction, it will be ineffective in that jurisdiction to the extent that it is unenforceable or invalid. No provision in this Agreement will otherwise be affected in any jurisdiction.
19.2. Consent to use of electronic communications
The parties to this Agreement consent to the use of electronic communications as a means of communicating about this Agreement and the matters contained within it.
19.3. Notices
A notice or other communication to or by a party under this Agreement:
(a) must be in writing;
(b) must be delivered by email to:
(i) in the case of Hire That, to info@hirethat.com.au; and
(ii) in the case of you, to your current email address that we hold in our records;
(c) subject to paragraph (d), is deemed to be effective one Business Day after the date shown on the email of the sender, unless:
(d) the sender receives an automated notification that the email has not been received by the intended recipient, in which case the notice is deemed to not have been served at the time of sending; or
(e) receipt is acknowledged by the recipient sooner than one Business Day, in which case the notice is deemed to have been served at the time the receipt is acknowledged;
(f) if delivered or received on a day which is not a Business Day, it is taken to have been delivered or received on the following Business Day and, if delivered or received after 4:00pm (addressee’s time), then notice is taken to have occurred at 9:00am on the following Business Day.
19.4. Remedies
Unless provided to the contrary in this Agreement, the rights and powers under this Agreement are in addition to, and do not exclude or limit, any right or power provided by law or equity.
19.5. Waivers
A waiver of a right, power or remedy must be in writing and signed by the party giving the waiver. Any failure or delay by any party to exercise any power or right or rely on a remedy under this Agreement does not operate as a waiver of that power, right or remedy.
19.6. Governing law
The laws of Queensland govern this Agreement.
19.7. Jurisdiction
Each party submits to the non-exclusive jurisdiction of the courts exercising jurisdiction in Queensland and waives any right to claim that those courts are an inconvenient forum.

RENTER – TERMS AND CONDITIONS

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